Pre-sales service
Our service tenet is “professional, efficient, responsible, energy-saving”, customer-centered is our service spirit, customer satisfaction is our unremitting pursuit.
Gamma Gas after-sales team has rich experience in PSA industry and very professional knowledge of air compression system. During the use of the equipment, if you need our assistance, you are welcome to call Gamma Gas after-sales service team at any time. We will quickly start the response mechanism to comprehensively evaluate the problems you feedback, and arrange professional after-sales service and technical support for you.
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After-sales service
Contact us
At Gamma Gas, we pride ourselves on providing exceptional pre-sales services for customers, ensuring that our clients make informed decisions that is best suitable to their specific industrial needs.
Gamma Gas pre-sales service begins with a personalized consultation. Our team of experts engages with you to comprehend your production demands, purity levels, flow rates, and applications.
Frequently asked questions
What are the main advantages of your products
Operation reliability and energy-saving are the two main advantages of Gamma Gas PSA nitrogen generators and oxygen generators.
Why compressed air data is different from compressor FAD data
Compressed air consumption is the air needed to enter PSA adsorption towers. It is at standard condition as 101.325 KPa and 0/20 ℃ temperature. Compressor FAD requirement is influenced by site altitude, temperature range,etc.
What information should I provide to get a quote
How many cubic meter per hour flow rate, what maximum oxygen content is allowed and how many bars outlet pressure requirements are needed to decide the size and cost.
Whether your engineer is needed to visit overseas site for installation
As every machine is tested qualified before delivery, and they are on skids, normally there is no need for our engineer to site. If you do need our engineer to visit site, it is also ok.
How many days are your lead time
60 days is the ordinary lead time for our products. Should you have special requirements such as need ASME certification, CE certification,etc, the lead time is slightly longer.
After how many years, the molecular sieve need to be replaced
With Gamma Gas big flange tower structure, snow storm sieve filling method, gas speed control technology,etc, within 10 years, there is no need to replace molecular sieve.